Procedure for Handling
Procedure for Handling Complaints by the Editorial Board
- Submission of a complaint
- A complaint may be submitted by an author, reviewer, reader, or any other member of the research community.
- The complaint must be submitted in a written form (via email to the journal’s editorial office) and must include:
- a clear and concise description of the violation;
- supporting evidence (e.g., source links, copies of documents, relevant excerpts from texts, etc.);
- the complainant’s contact details.
- Initial Assessment
- The complaint is formally logged by the executive Editorial Secretary.
- The Editor-in-Chief conducts a preliminary assessment to determine whether the matter falls within the scope of academic integrity and publication ethics.
- In case of insufficient data, the complainant may be requested to supply additional documentation to enable evidence-based review.
- Review by the Editorial Board
- The complaint is escalated to the Editorial Board for substantive consideration.
- The Editorial Board considers:
- the nature of the violation (e.g., plagiarism, data fabrication/falsification, duplicate publication, inappropriate authorship attribution, breaches of the peer-review process, etc.);
- the scope, severity, and potential consequences of the alleged breach;
- the credibility, relevance, and sufficiency of the evidence submitted.
- If necessary, independent external experts may be engaged to provide an impartial assessment.
- Decision-making
The Editorial Board may adopt one or more of the following resolutions:
- Dismiss the complaint (where it is unfounded or not supported by adequate evidence).
- Issue formal remarks to the author(s) and require the correction of errors or non-compliances.
- Reject the manuscript (where misconduct is identified during the review process).
- Retract an already published article (with an accompanying formal retraction notice).
- Notify the author’s affiliated institution and/or employer of documented breaches.
- Impose a temporary submission ban for the author(s) for a defined period (as a sanction proportionate to the breach).
- Notification of parties
- The author(s) and the complainant receive written notification of the outcome and the rationale of the decision.
- In the event of retraction, the journal publishes a notice on its website clearly stating the reasons for the retraction.
- Appeal
- The author or the complainant may submit an appeal within 30 calendar days of receiving the decision.
- Appeals are reviewed by the Editor-in-Chief and, where necessary, by members of the Editorial Board and/or external experts to ensure procedural robustness and due process.
- Governing principles of the process
- Transparency – the procedure is formally documented and publicly available on the journal’s website.
- Confidentiality – complainants and reviewers may remain anonymous upon request.
- Impartiality – decisions are made collegially, based on a balanced assessment of all available evidence, with conflict-of-interest safeguards as applicable.
Alignment with International Standards – the procedure is governed by the principles and guidance of COPE (Committee on Publication Ethics).
